Frequently Asked Questions

Have a question? Please take a look at the most common questions we receive.

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Nordic Business Forum organizes events that inspire business leaders towards better leadership. What started in 2010 as a small event in central Finland is now an internationally acknowledged yearly event that attracts thousands of business leaders and executives from 50+ countries! Our flagship event is organized each fall in Helsinki as well as streamed live for online viewers around the world.

We are on a mission to empower leaders to change the world. Our events gather together business leaders, renowned experts, and preeminent thinkers to share ideas and build connections. 

Our attendees benefit from educational lectures by some of the world’s foremost business experts and have the opportunity to network with a diverse, high-level international crowd. We take pride in putting together an impressive speaker lineup and a top-notch customer experience to serve our bright-minded event attendees. At our events, you can focus on yourself and the inspiration, knowledge, and networks – we will take care of the rest and make sure it will be an experience to remember.

In addition to our flagship event in Helsinki, we also organize online events and master classes. You can check out our past events here

If you want to stay up-to-date with our upcoming events, courses, and webinars, subscribe to our newsletter!

Nordic Business Forum 2023 will be organized 27-28th of September at Messukeskus in Helsinki, Finland.

You can find the event agenda here. Please note that the agenda is subject to change.

You can buy tickets online on our webshop. If you would like to get personal help in choosing your tickets, you can chat with us, email us at or call +358 20 775 1390.

You can cancel your purchase within 30 days from the day the order is placed. If you wish to do this, please contact us at Only written cancellations are accepted. Please note: an unpaid invoice is not considered a cancellation.

Cancellations made less than 30 days before the event will not be accepted. For more information, see our terms and conditions.

Accepted payment methods for Nordic Business Forum 2023: invoicing with a 14 or 30-day payment term (PDF-invoice, E-invoice (only within Finland), or a paper invoice), credit cards (Visa, Visa Electron, MasterCard, American Express), MobilePay, Pivo, Siirto and all Finnish online banks. You can also pay with Adinum koulutusseteli.

Please check that your billing information is correct and up-to-date.

We use Brella as our official event platform and application through which you can network and set up meetings with other attendees at the event. We will send you a link to Brella through e-mail with your unique code through which you can activate the application on your mobile device. We also have a dedicated area for Brella meetings at the event.

All you need to bring is yourself and your event badge! Everything else we have covered; food and snacks, refreshments, notebooks, and pens will be available to you at the event. You can find more information about the event from our Event Info page.

All entrances and premises at Messukeskus provide easy access, and all floors can be accessed by a lift. Taxis are allowed to drive right up to the entrances. All the floors at Messukeskus have easy-access toilets. If you would like to borrow a wheelchair during the event, please let us know in advance so we can organize this.

We have dedicated spots for wheelchairs in the seminar hall where you can watch the keynotes. We also have a specific seating row where we have an audio loop (inductive) prepared. Our staff is happy to help you find the correct seats depending on your needs.

If you require physical or personal assistance, you can attend the event with a caretaker. Please contact us in advance so we can tailor a solution to your specific needs and arrange a ticket for your caretaker prior to the event. Guide and assistance dogs are also welcome at Nordic Business Forum.

For more information, please contact our customer care or visit the frequently asked questions (FAQ) by Messukeskus.

If you are studying at Haaga-Helia University of Applied sciences, you have the opportunity to join the Nordic Business Forum work-based project as a part of your studies. Find out more here.


After purchasing your ticket(s), you will receive an email with a link to our Attendee Dashboard in Kongressi. There, you can fill in your attendee information and access and download your ticket. If there are any changes, update your information on the Attendee Dashboard so we can keep you up to date!

Please note that the ticket will be emailed to the same email address you have used when booking your ticket. You should find it from your inbox (or spam folder) with “Brella” or “Nordic Business Forum” as the subject line. In case you can’t find your ticket, please contact us.

Please note that you will need your ticket and a valid ID in order to collect your event badge. For more information on the badge collection, please see “Where do I collect my event badge?”

We have three ticket categories: Ticket, VIP, and First Class. 

All categories include 2-day access to the event in Helsinki, the main program and networking areas, and all-inclusive catering. 

If you have food allergies or other dietary restrictions, fill in this information on the Attendee Dashboard. Please do this at least 30 days prior to the event. Otherwise, we cannot guarantee that your wishes have been noted by our catering staff. If you have any questions or concerns, please contact us.

All attendees can use our event app Brella to network and find relevant information during the event. On Brella, you will also be able to find recordings of the presentations and live studio interviews for 90 days after the event.

With the VIP ticket, you are seated in the VIP seating section closer to the main stage. In addition, you will get to attend the exclusive VIP sessions with our speakers, as well as enjoy a glass of sparkling and continue networking at the VIP Evening. If you would like to upgrade your ticket to a VIP Ticket, please contact our customer care.

With the First Class Ticket, you can also attend the Q&A Sessions with speakers in addition to the VIP sessions and VIP evening. In addition, you have First Class Seats in the first 3 rows of the seminar hall and access to the First Class Lounge, where you can enjoy First Class Catering. As a final touch, First Class Ticket holders will have a dedicated host at the event, and will be able to make use of the First Class Shuttle to get to the event.  If you would like to upgrade your ticket to a First Class Ticket, please contact our customer care.

Please note that our agenda (including the VIP and First Class exclusive agenda) is subject to changes. You can check the latest updates on the agenda here.

Absolutely! By default, the seating in the seminar hall is organized by sections according to ticket category. 

If you wish to reserve a spot in the seminar hall from the best row of your ticket category prior to the event you can book it through our webshop or reach out to our customer care here. This add-on service costs 150€ + VAT 24% per seat.

Please note that the seat reservation is only applicable for Ticket and VIP Ticket categories.

During the event, you can reserve a seat from the Networking Hall Info desk, until the last break of Day 2.

Yes! By default, each ticket is personal, but we do offer an option to split the ticket so one person can attend on Day 1 and another person can attend on Day 2. 

You can select Split Ticket as an add-on product at checkout when buying tickets. If you purchase multiple tickets and would like to split them all, you must have an equal number of “split tickets” selected. You can also buy the Split Ticket add-on by contacting our customer care.

The cost of splitting one ticket is 150 € + VAT 24%, which covers the administration costs. 

With the Split Ticket option, both Day 1 and Day 2 attendees will also get access to the live stream.

Yes and no. 

You do not need to know who is using the tickets if you are buying them months in advance, but we need the attendee information 30 days prior to the event. You, as the buyer, are responsible for assigning the tickets and making sure all relevant information for each attendee is filled out. You will receive a link to the ticket portal after we have confirmed your order, through which you can fill in the attendee information.

  • Remember to assign the tickets by the 10th of August 
  • We also recommend making sure all attendee information is filled out 30 days prior to the event to ensure we are able to cater for e.g. any special dietary requirements

We have a 30-day cancellation policy (you can read our Terms & Conditions). If the 30-day period has passed, you can either attend remotely or reassign your ticket to someone else. 

Attending remotely

If you cannot attend the event in person, there is an option to watch the live stream event online. 

Reassigning the ticket

If you cannot attend remotely either, you can transfer your ticket to a colleague by updating the  attendee information on the ticket portal. Please note that if the ticket is reassigned in the 30 days leading up to the event, we may not be able to cater for specific dietary needs, as this information needs to be communicated to our catering service 30 days prior to the event.

  1. Type in first name, last name, and email address. Please fill in one attendee at a time.
  2. Click “Save & Send” and the PDF ticket will be automatically sent via email.
  3. After that, you will see a popup view, where you can fill in more information or you can let the attendee fill in the information through the email they received.

– After you have assigned the tickets, you can access the attendee information:

  1. By clicking “Open attendee information”.
  2. Through the email the person received.
  1. Choose the ticket(s) you wish to resend through the check box(es) on the left.
  2. Then, click “Send Tickets”.

In case you want to change the attendee, just replace the old information with the new contact details.

  1. Type in first name, last name, and email address.
  2. Click “Save & Send” and the PDF ticket will be automatically sent via email.
  3. After that, you will see a popup view, where you can fill in more information or you can let the attendee fill in the information through the email they received.
  4. Please note that in case you reassign a ticket, the previous ticket holder does not have access to the ticket anymore.

You can collect your badge either at Messukeskus check-in when arriving to the event, or beforehand at the designated pre-check-in.

At Messukeskus

You will be able to collect your event badge from the check-in upon your arrival at Messukeskus on the event days. You will need your ticket and an ID.

At the Pre-Check-In

You can also get the badge at the Pre-Check-In taking place on Monday 25th, and Tuesday 26th of September from 10:00 to 20:00 at Scandic Helsinki Hub. Please bring your ticket and ID with you to receive the badge.

Yes, recordings will be available to watch for 90 days after the event. Please note that there may be some exceptions related to speaker contracts.

We will publish the learning material on our website and send them to you via email. The materials will also be added to the Brella Community Platform, where we will upload the event recordings. Please note that there may be some exceptions due to speaker contracts.

Live Stream

Of course, you can! If you’re unable to attend the event in person, we have three options to watch the live stream from your home, office, or anywhere you may be!

Group Live Stream

If your organization is interested in hosting your own Nordic Business Forum Live Stream event, you can purchase our Group License (GL). With the GL, you can stream the event at your office or another location for a live audience. For further instructions on how to use the Group License, go to our Group License User Guide.

Remote Group Live Stream

If you want to provide your employees the opportunity to watch the Nordic Business Forum live stream, a good option for you may be the Remote Group License (RGL). With the RGL, you can embed our live stream on a learning platform, a password-protected website, or a cloud-based intranet. This way, your whole company can access the live stream from all around the world! 

To set up the event’s live stream, you need a password-protected website to embed the player. The website address must be unique, owned by you, and not publicly accessible. If you want to charge viewers, or show the live stream to people outside of your company, a better option might be the Group Licence (see above). 

For more information on this live stream option, check our Remote Group License User Guide.

Online Ticket

For individual viewers, we offer Online Tickets for the event. With an online ticket, you will be able to view the live stream on our event platform Brella. After purchasing your ticket, you will receive a confirmation email for your purchase. Your unique link to sign in to our event platform will be sent to you later on before the event.

After purchasing your ticket, you will get an order confirmation for your ticket. However, your ticket will be sent to the same email address a few weeks before the event. This email will include a unique link to our event platform Brella, where you can view the live stream.

Please note that the ticket will be emailed to the same email address you used when booking your ticket. If there are any changes, let us know so we can keep you updated!

Your ticket is sent from the email address If you can’t find your ticket, contact us.

If you’ve purchased multiple online tickets, you should have received a unique link to join the platform (sent from Under the link there’s a mention of how many seats are included in your order. You will then need to send this link to the people who will be using them so that they can sign up for the event platform. 

Please note that you only need to sign up once through the link to access the event. Once you’ve signed up, you can log in at

Yes, recordings will be available after the event. 

Full replays of speeches become available through the same player shortly after their original live broadcasts. 

The player includes access to the event recordings for 90 days after the event has ended. Please note that there may be some exceptions related to speaker contracts.


You can apply for media accreditation by filling out the form on our media page.

Press photos, graphic guidelines and Nordic Business Forum logos can be found on our media page.

Some of our speakers have agreed to do interviews with the press. If you would like to interview one of our speakers, contact us at with your interview proposal. If you would like to interview a speaker at the event, you also need to apply for media accreditation.

With media related questions, you can contact us at

If you cannot find what you’re looking for, our customer service team will help you every weekday from 09:00 to 16:00 Finnish time (EET/UTC+2).

You can chat with us, email us at or call +358 20 775 1390.