We have updated our terms and conditions on 9 February 2022 and 7 September 2021. Additionally, we have updated a paragraph about health requirements at the end of section 7.6. on 13 December 2021. For products purchased before 7 September 2021, our previous terms and conditions apply. You can find those terms and conditions here.
1. Service provider
Nordic Business Forum Oy
Business registration number in Finnish Trade Register: 2474817-9
E-mail address: firstname.lastname@example.org
Telephone number: +358 20 775 1390
In the following Nordic Business Forum Oy and its subsidiary Nordic Business Forum AB, are collectively named as “the Company” and “we”, “us” and “our”.
2. Applicability of these Terms and Conditions
By using, visiting, or browsing any of our websites (the “Sites”), or by purchasing any of our products and services (“Products and Services”), you accept and agree to be bound by these Terms and Conditions. If you act on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms and Conditions, in which case the terms “you” or “your” shall refer to such entity and all of its affiliates.
Any breach of these Terms and Conditions will cause immediate disqualification of the subscriber’s / purchaser’s license without any refunds.
3. Cancellation policy
Purchases from Nordic Business Forum have a 30-day cancellation policy from the date when the order is placed. However, cancellations will not be accepted if the order is made less than 30 days before the event. Once the 30 days are up, no changes can be made to the tickets, and there will be no refunds.
Cancellations are only accepted in writing. Leaving an invoice unpaid does not count as a cancellation. However, it is possible to allocate the ticket to a third party. The contact details of the new participant are to be sent to Nordic Business Forum immediately, at least 30 days before the event. However, it is not possible to change the person or organization liable for the payment.
Please note that when canceling your purchase, your access to our other Products and Services provided within the same purchase will automatically be terminated.
VAT is always added to the invoice according to the current local VAT legislation of the seller.
4.2.1. VAT for event tickets, online tickets and live stream licenses to physical events
Nordic Business Forum’s type of physical events are always taxed with the local VAT of the country where the event is organized (no matter whether the customer is a consumer or a company and from any country).
4.2.2. VAT for virtual live events with only remote audiences
For virtual live events with only remote participants (no physical audience at all), the general VAT rules apply. According to the general VAT rules, products and services are invoiced with the local VAT of the seller. However, in case the purchaser is a VAT-registered company established in another EU-country or company established in a country outside of EU, a reverse VAT liability applies (VAT 0% reverse charge).
4.2.3. VAT for digital services (incl. on demand video library services)
For Finnish customers (company or a consumer), a 24% VAT is added.
For VAT registered organizations from another EU country (other than Finland), no VAT is added if the customer provides a valid VAT number.
For organizations and consumers from another EU country (in case the customer does not provide a valid VAT number), the VAT will be applied according to the customer’s home country’s VAT rules.
For non-EU customers, no VAT is added.
5. Accessing our Sites and use of our Products and Services
Access is granted to our Sites and to our Products and Services, independent of their location, solely for your use of our Products and Services for personal entertainment, information, education, and communication with us. You may print the content of the Sites for your personal non-commercial use only.
We have the right to terminate your access to the Sites and/or to the Products and Services if we determine that you have failed to comply with any of the provisions of these Terms and Conditions.
You are solely responsible for keeping your possible password to access our Sites and/or Products and Services confidential. It is forbidden to share your password or any other information associated with the use of our Sites and/or Products and Services with anyone.
We will not be liable if for any reason our Sites and/or Products and Services are unavailable at any time or if you have internet connectivity problems for any period.
6. Grant of limited license to use our products and services
Unless otherwise specified, the products and services, including any content viewed through our digital streaming and downloadable content, are for your personal use only, and we grant you a limited, non-exclusive, non-transferable license for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you.
You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, our Sites, without our express written consent. You may not circumvent, remove or alter any of the content protections on our Products and Services. Any unauthorized use of the Sites will terminate the limited license granted by us and will result in the cancellation of your access.
6.2. Additional terms for certain digital products/services
6.2.1. Online Ticket is for the use of one person only and only one device is allowed to log on to the live stream at a time. The Online Ticket holder is not allowed to use the service for group screenings. Any unauthorized use of the service will terminate the limited license granted by us and will result in the cancellation of your access without refunds.
6.2.2. Group License is for groups – for example, companies, schools, and organizations. Only one device is allowed to log on to the live stream at a time, but the Group License holder is allowed to use the service for a group screening (for employees, customers, students, or others). A group screening includes any occasion where the stream or recording is displayed to multiple viewers (i.e., more than one) in the same location (office room, auditorium, etc.). However, in all event marketing, the purchaser of the Group License needs to explicitly state that the event is an “independently organized live stream event“. In addition, the marketing of the live stream event cannot start before the live stream license has been purchased. Any unauthorized use of the service will terminate the limited license granted by us and will result in the cancellation of your access without refunds.
6.2.3. Remote Group License is for large groups that wish to watch our events remotely from several locations. We will provide you an iframe player, which allows you to showcase the live stream remotely to your employees. You can embed the player on your internal website. The internal website must be accessible only by your own employees, each with their unique authentication details. You must inform your employees in writing in connection with the live stream about our intellectual terms in section 8. Any unauthorized use of the service will terminate the limited license granted by us and will result in the cancellation of your access without refunds.
7. Other terms
7.1. Order confirmation
If you haven’t received an order confirmation, please check your junk e-mail folder. If you still cannot find the order confirmation, please contact us at email@example.com.
7.2. Waiting list
If the Product(s) you wish to purchase is sold out, you will be added to the waiting list for the same Product. We will notify you if that Product becomes available, invoice you according to your order, and send you the Product(s). The price of the Product will be the same as it was at the time you joined the waiting list. If you no longer want to be on the waiting list, please contact us at firstname.lastname@example.org.
7.3. Special terms for certain Products and Services
7.3.1. Seniority level
Certain Products and Services might be designed for a specific level of seniority (e.g. CEOs and/or chairpersons). If a person who is not a part of that target group orders a ticket, we reserve the right to reject such an order and cancel the purchase.
7.4. Attendee and customer information
All tickets and live stream licenses need to be assigned to a person in order for them to be valid. Each ticket or live stream license can be used by only one person. In some multi-day events, it might be possible to purchase a “Split Ticket” add-on service. With the “Split Ticket” add-on, you can separate a ticket for example into “Day 1” and “Day 2” tickets for different attendees.
The name, organization, and title of attendees and customers can be shared with event partners and included in our marketing and communication activities. We will NOT distribute any additional information to third parties without your permission. The customer has the right to deny us permission to share their information with third parties by emailing email@example.com.
We collect information about our event attendees responsibly, in accordance with the applicable data protection legislation.
7.5. Duration limitations
Your access to digital content is restricted to the duration expressed in connection with such content. We are not liable in case you have not consumed the service within the set time limit.
7.6. Organizers’ rights
In the unlikely event of an incident that prevents the event from taking place (independent of the Company), we reserve the right to make changes to the date and time of the event, and its associated activities, at least one week before the event. If this happens, we will notify the participants of the new details of the event, which will be organized within thirteen months of the original event.
We also reserve the right to make changes to the event with less than one week notice if there is a justified reason, such as unexpected issues with the location or government / municipal restrictions, or if a speaker is prevented from participating due to amongst others a medical emergency, canceled or heavily delayed travel connections or restrictions by local or international officials. There are multiple speakers in events organized by us, and therefore individual changes to the list of speakers are possible.
Purchasing or assigning someone a ticket for any of our events automatically adds that individual’s email address to our newsletter database. By default, that individual will receive event information, Company updates, and other relevant information.
By attending any of our events, you and the person assigned to use a ticket consent to be filmed and/or photographed, and for your/their image and likeness to be used in our future promotional material without compensation.
Update on 13 December 2022:
With the ticket purchase, you agree to comply with the health requirements of the event. This includes our right to take any measures required or permitted by national law and/or official regulations that we consider to be necessary in order to organize a safe event. We also reserve the right to require all participants to carry with them and present a COVID passport and a corresponding identity document upon request. Event attendees may also be required to use face masks or other hygiene protection in accordance with the legislation in force at the time.
8. Intellectual property
The texts, trademarks, logos, images, graphics, photos, video files, or any other digital media, the products and services available through our Sites and their arrangement on our Sites (“Company Intellectual Property”) are all subject to patent, copyright, trademark, and other intellectual property protection. Company Intellectual Property may not be copied for commercial use or distribution, nor may Company Intellectual Property be modified, processed, or reposted to other websites for commercial purposes without our prior written permission.
It is strictly forbidden to download, save and/or publish any material published within our services or authorized third parties unless agreed so in writing.
9. Our liability
Our (our company, or our subsidiaries or any of their shareholders, directors, officers, employees, or licensors) liability for losses you suffer as a result of us breaching these Terms and Conditions, including deliberate breaches, is strictly limited to the purchase price of the product or service you purchased. Speeches, lectures, commentary, reviews, and other materials posted on our Sites along with the Products and Services themselves are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Sites.
Digital content software is licensed to us and is designed to enable the streaming and downloading of digital content from us to certain devices. We do not warrant the performance of such software.
We do not warrant that any of the software used and or licensed in connection with digital content will be compatible with other third-party software nor do we warrant that operation of digital content and the associated software will not damage or disrupt other software or hardware. In addition, we do not take responsibility or otherwise warrant the performance of devices used in connection with digital content, including the continuing compatibility of the device with our service.
10. Transfer of rights and obligations
You may not transfer, assign, change, or otherwise dispose of these Terms and Conditions or a contract, or any of your rights or obligations arising under them, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of these Terms and Conditions or a contract, or any of our rights or obligations arising under them, at any time.
11. Law and jurisdiction
Contracts for the purchase of Products and Services through our Sites and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of Finland, without regard to choice of laws provisions, and shall be subject to the non-exclusive jurisdiction of Helsinki District Court in Finland.
12. Other applicable terms
13. Amendment of these Terms and Conditions
We are constantly developing our Products and Services and the ways they are offered by us. In the course of our development work, we may find it necessary or mutually beneficial to amend these Terms and Conditions. In such a case we will publish an updated version of these Terms and Conditions, and inform the effective date of the amendments.
If you do not find the amendments acceptable, you should contact us within 30 days of the publishment of the amended Terms and Conditions and inform us of your concerns, in which case we will consider your inquiry in good faith and work to find a solution reasonably acceptable to you. In case you continue your use of our Products and Services and/or make new purchases after the Terms and Conditions have been amended, you are deemed to have accepted the amendments.
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