Hello and welcome to Nordic Business Forum!

Nordic Business Forum is one of the leading business conferences in Europe. Our annual main event is held in Finland and attracts over 7500 CEOs, top executives, and entrepreneurs. It has grown to extraordinary proportions since its inception — our aim is to become the most significant conference series worldwide.

These are our terms and conditions.

Nordic Business Forum Tickets

The organizer of the event, Nordic Business Forum Oy (VAT no: FI24748179), sends customers an invoice according to the information given on the order form. By accepting these terms, the customer agrees to purchase the ticket(s) of their choice at the agreed-upon price, as stated in the contract.

Waiting List

If the ticket(s) you wish to purchase is sold out, you will be added to the waiting list for this ticket category. We will notify you if any tickets in that category become available, invoice you according to your order, and send you the tickets. The price of the ticket will be the same that it was at the time you joined the waiting list. If you no longer want to be on the waiting list, please contact us at info@nbforum.com.

Live Stream Passes

The live stream broadcaster and event organizer, Nordic Business Forum (VAT no: FI24748179), sends customers an invoice according to the information given on the order form. By accepting these terms the customer agrees to purchase the live stream pass of his/her choice at the agreed-upon price, as stated in the contract.

For Finnish customers (company or a consumer), a 24% VAT is added
For VAT registered organizations from another EU country (other than Finland), no VAT is added if the customer has a valid VAT number.
For organizations and consumers from another EU country (or in case the customer has no valid VAT number), the VAT will be applied according to the customer’s home country VAT rules.
For non-EU customers, no VAT is added.

Nordic Business Forum Online Bootcamps / Masterclasses / Intensive courses

The organizer of the event, Nordic Business Forum Oy (VAT no: FI24748179), sends customers an invoice according to the information given on the order form. By accepting these terms, the customer agrees to purchase the ticket(s) of their choice at the agreed-upon price, as stated in the contract. Certain bootcamps, masterclasses, or intensive courses might be designed for a specific level of seniority (e.g. CEOs and/or chairpersons). If a person who is not a part of that target group buys access, Nordic Business Forum reserves the right to cancel the purchase.

For Finnish customers (company or a consumer), a 24% VAT is added
For VAT registered organizations from another EU country (other than Finland), no VAT is added if the customer has a valid VAT number.
For organizations and consumers from another EU country (or in case the customer has no valid VAT number), the VAT will be applied according to the customer’s home country VAT rules.
For non-EU customers, no VAT is added.

Cancellation Policy

Tickets:

Nordic Business Forum tickets have a 30-day cancellation policy from the date when the order is placed. However, cancellations will not be accepted if the order is made less than 30 days to go before the event. Once the 30 days are up, no changes can be made to the tickets and there will be no refunds.

Cancellations are only accepted in writing. Leaving an invoice unpaid does not count as a cancellation. However, it is possible to allocate the ticket to a third party. The contact details of the new participant are to be sent to Nordic Business Forum immediately, at least 30 days before the event. However, it is not possible to change the person or organization liable for the payment.

All tickets need to be assigned to a person in order for them to be valid. Each ticket is valid for two days and can only be used by one person unless a “Split Ticket” add-on service has been purchased (NBForum 2019 only). With the “Split Ticket” add-on, you can separate a ticket into “Day 1” and “Day 2” tickets for different attendees. The person who made the order is responsible for communicating the attendee information to Nordic Business Forum through the attendee dashboard at least 30 days before the event. The person who ordered the tickets is responsible for sharing our terms and conditions and privacy policy with the person/people using the tickets.

Please note, that when canceling your ticket(s), your access to our video library (live.nbforum.com) will automatically be terminated.

Nordic Business Forum Online Bootcamps / Masterclasses / Intensive courses:

Nordic Business Forum Online Bootcamps / Masterclasses / Intensive courses have a 30-day cancellation policy from the date when the order is placed. However, cancellations will not be accepted if the order is made less than 30 days before the course begins. Once the 30 days are up, no changes can be made to the tickets and there will be no refunds.

Cancellations are only accepted in writing. Leaving an invoice unpaid does not count as a cancellation. However, it is possible to allocate the ticket to a third party. The contact details of the new participant are to be sent to Nordic Business Forum immediately, at least 30 days before the event. However, it is not possible to change the person or organization liable for the payment.

Live Stream Passes:

Nordic Business Forum live stream passes can not be canceled.

Our live stream passes give you access to all our online content for a particular year. For example, our 2020 pass gives you access to our high-quality, live broadcasts from all Nordic Business Forum events in 2020 and webinars, plus access to our library with selected keynotes from the past and monthly webinars. Nordic Business Forum reserves the right to make changes to the online content.

Private live stream passes are single-user passes for private viewings (one person only). With a business pass, a group of any size is allowed to watch the live stream. Both licenses allow only one device to log on the live stream at a time. Click here for more information.

With the business pass, you can organize a live stream viewing to a larger audience. However, in all event marketing, the purchaser of the Business Live Stream Pass needs to explicitly state that the event is an “independently organized live stream event“. In addition, the marketing of the live stream event cannot start before the live stream pass has been purchased. Click here for more information on the marketing of the live stream event.

Any breach of these terms will cause immediate disqualification of the purchaser’s license without any refunds.

If you haven’t received an order confirmation, please check your junk e-mail folder. If you still cannot find the order confirmation, please contact us at info@nbforum.com.

Attendee Information

All tickets need to be assigned to a person in order for them to be valid. Each ticket is valid for two days and can only be used by one person unless a “Split Ticket” add-on service has been purchased. With the “Split Ticket” add-on, you can separate a ticket into “Day 1” and “Day 2” tickets for different attendees.

The person who made the order is responsible for communicating the attendee information to Nordic Business Forum through the attendee dashboard at least 30 days before the event. The person who ordered the tickets is responsible for sharing our terms and conditions and privacy policy with the person/people using the tickets.

The name, organization, and title of attendees of each event can be shared with event partners and published on the event website. We will NOT distribute any additional information to third parties without your permission. The customer has the right to deny Nordic Business Forum the permission to share their information with third parties by emailing info@nbforum.com.

We collect information about our event attendees responsibly, in accordance with the applicable data protection legislation.

Organizers Rights

In the unlikely event of an incident that prevents the event from taking place (independent of Nordic Business Forum), Nordic Business Forum reserves the right to make changes to the date and time of the event, and its associated activities, at least one week before the event. If this happens, Nordic Business Forum will notify the participants of the new details of the event, which will be organized within six months of the original event.

Nordic Business Forum also reserves the right to make changes to the event with less than one week notice if there is a justified reason, such as unexpected issues with the location, or if a speaker is prevented from participating due to a medical emergency or the termination of employment. There are multiple speakers in events organized by Nordic Business Forum, and therefore individual changes to the list of speakers are possible.

Marketing and Communications

Purchasing or assigning someone a ticket for any Nordic Business Forum event automatically adds that individual’s email address to our newsletter database. By default, that individual will receive event information, monthly company updates, and other relevant information.

By attending a Nordic Business Forum event, guests consent to be filmed and/or photographed, and for their image and likeness to be used in our future promotional material without compensation.

Payments

Payments with Visa, MasterCard, and American Express

Stripe provides online payment services with ticket purchases and accepts all major debit and credit cards from customers in every country.

Stripe will be shown as the recipient in the bank statement and Stripe will forward the payment to the merchant. For the consumer, the service works exactly the same way as traditional web payments.

Payments with PlusGiro and BankGiro

Payments with PlusGiro and BankGiro are available for use to all our customers residing in Sweden.

Netbanks

Stripe provides online payment services with the purchase of NBForum Stockholm tickets. Stripe will be shown as the recipient in the bank statement and Stripe will forward the payment to the merchant.

Our Terms and Conditions were last updated on 24 September 2020.