Remote Group Live Stream User Guide
How to set up the NBF livestream player on your internal website
Thank you for purchasing the Remote Group License. With the license, you are allowed to add our live stream video player to your internal password-protected website. Then all your employees can experience Nordic Business Forum 2023 from your internal website.
Here, you will find all the necessary information to make the most of your organization’s Nordic Business Forum Live Stream.Please note that the instructions are subject to change, and we will update the content closer to the event.
Step 1: Remember these key dates
- August 2023 (exact date TBC) – The final version of this user guide is published
- August 2023 (exact date TBC) – You will receive your IBM Watson Media player iframe code by email
- September 2023 (exact date TBC) – Livestream test day when you’re able to watch a test stream from the player.
- 27 September 2023 – Nordic Business Forum 2023 first day
- 28 September 2023 – Nordic Business Forum 2023 second day
- 26 December 2023 – The last day to watch event recordings
You can find the detailed agenda on the event website for the upcoming event (Nordic Business Forum 2023). Please note that the event schedule may change before (or during) the event. Our schedule is generally accurate but we advise you to check the agenda beforehand.
Step 2: Add the Video Player to Your WebsiteIt's very simple - you just need to copy-paste a piece of code. Read the instructions below.
2.1. Copy the iframe code to your clipboard and paste it into your website’s HTML editor.
You will receive your IBM Watson Media player iframe code by email closer to the event.
You simply need to copy and paste it into your website editor. If you are unsure how to do this, contact your IT department for instructions. If you cannot find your iframe code, you can request it by filling out the form below.
2.2. Whitelist Your Website
To allow you to watch the program, we need to whitelist your internal password-protected website.
You can request for your website to be whitelisted by filling out the form below. You will receive an email confirmation once we have whitelisted your internal password-protected website. If you have lost your iframe code, you can request it again after filling in your URL.
2.3. Check that the player is working on your website
After getting the email confirmation that your internal password-protected website has been whitelisted, you should check that the player is visible on your page, and that you can play the demo video there.
If you see the “We’re sorry but this video is not available for embedding on this domain. “ error message on the player after we have whitelisted the website, please check our troubleshooting part at the bottom of the page.
You should be able to see the following player with a playable video. ⤵
Step 3: Promote the event to your employees
In order to get your employees to take advantage of this great learning opportunity, we recommend you to communicate and market it across your organization. To help you do this, we have some resources for you to use:
General Nordic Business Forum event photos
Example visuals and messages (will be provided in March 2023)
Step 4: Enjoy presentations on demand for 90 days
With our next event, Nordic Business Forum 2023, the presentations will be available on the same player for 90 days after the event.
We encourage you to make the most of your live stream experience and revisit the presentations after the event. You can watch the on-demand content with your entire organization, just like the live broadcast.
Need Simultaneous Interpretation?
Professional interpreters from Delingua Language Services offer translations of the main stage presentations into Finnish and Estonian. You can access the interpretation audio track simply by selecting the preferred language from the dropdown menu in the video window.
Frequently Asked Questions
What is the technical solution of the video player?
The streaming solution Nordic Business Forum uses for live streaming our events is an enterprise-level video streaming platform by IBM Watson Media. Everything is run through IBM Watson Media (the player, live stream, on-demand videos, interactive features such as chat, Q&A and polls). The platform is made for large-scale events with built-in multi-CDN support. IBM’s video streaming services include multiple layers of encryption. Continuous edge-to-cloud protection with regulatory compliance is also provided. The solution is also ISO 27001 certified.
Read more: https://www.ibm.com/watson/media
What are the requirements for this solution?
To set up the event’s iframe, you need to have an employee portal or similar password-protected website where you can embed the player.
A website’s full address (fully qualified domain name FQDN) that can be whitelisted (e.g., nbforum.sharepoint.com) and the address needs to be unique and owned by you. We can’t allow general subdomains that are used by other clients, such as sites.google.com. Any sites that are not on our list will receive an error message when attempting to embed it.
You are eligible for the Remote Group License if:
• You have dozens to hundreds (or even thousands) of employees, and/or multiple offices – in different cities or perhaps even countries, and/or many people working remotely
• You are not showing the content on a publicly accessible page
• You are not charging your users for watching the content
If you are planning on showing our event to your members or customers, you may not be eligible to purchase a Remote Group License (university alumni associations, chambers of commerce, unions, co-working spaces etc.) You can still benefit from our event’s live stream by purchasing a Group License.
What is the next event that is available for streaming?
The next event that is available for streaming is Nordic Business Forum 2023, organized on the 27th and 28th of September 2023. You can read more about the event from this website.
Can we embed this to our internal website? Our intranet solution is provided by...
Our solution works on multiple platforms, but we need to test it on your platform before we can guarantee compatibility. To test it, you can set up a test live stream player on your password-protected website using our test iframe script. We recommend doing this before purchasing. If you can watch the test video, your website is suitable for the live stream player.
Please note that you will need to have a unique domain name that we can whitelist. We can’t whitelist general subdomains used by other clients. If your site is not on our list, you will receive an error message.
If you have any issues or need help, please let us know through chat. Also, check other FAQs as we have tried to answer common questions
How can we embed the player to Sharepoint 365?
If your organization has Sharepoint 365, then you can follow these instructions
If you still aren’t able to embed the player in your Sharepoint, your organization might have embedding restrictions. You can follow these instructions and allow embedding from the domain eu.video.ibm.com
Why am I seeing the error message “We're sorry but this video is not available for embedding on this domain.”
If you see the error message “We’re sorry but this video is not available for embedding on this domain” there are three possible reasons for that:
1. We haven’t yet allowed embedding on your website. In this case, contact our Customer Service at firstname.lastname@example.org and provide us the complete address (FQDN) of the website where you wish to embed the video player (for example, nbforum.sharepoint.com, www.nbforum.com). You can also request whitelisting trough this form.
You can see the ports and domains that IBM Video uses from the next section.
Network Configuration Requirements for Viewers
If you have viewers watching from a network that has a strict firewall service in places, such as a school or a corporation, they may need to whitelist a few domains in order for them to watch the event.
You can find the detailed instructions from IBM Video website: https://support.video.ibm.com/hc/en-us/articles/207852107-Opening-Firewall-or-Proxy-Ports-for-IBM-Watson-Media-Broadcasting-and-Viewing
Browser requirements for viewers
To watch an event live, please ensure you have the following:
Windows 7 or higher, Mac OS X 10.6 or higher
Supported desktop browsers:
Google Chrome 45+
Mozilla Firefox 49+
Microsoft Edge 15+
Supported mobile browsers:
Chrome 45+, Safari 10+ (iOS)
5-10mbps download speed is recommended. Check your connection at www.speedtest.net.
How to enable cross-site tracking in Safari
How to enable Cookies on your Browser
How can we watch the recordings?
Full replays of speeches become available through the same iframe player within 24 hours after their original live broadcasts. Usually individual keynote recordings are available immediately after the speech.
The player includes access to the event recordings for 90 days after the event has ended.
I have purchased the Remote Group License, how can I set it up?
1. Provide us the complete address (FQDN) of the website where you wish to embed the video player (for example, nbforum.sharepoint.com, www.nbforum.com). When placing the order, you can add it to the order notes field on the checkout page. If you have already purchased the product, you can send the information via email (email@example.com).
2. We will send the iframe code to you by email. Once you get the code, copy it to your clipboard and paste it into your website’s HTML editor.
3. Publish the website and you should see the video player on your website.
I am not hearing audio or seeing video
If you are not seeing video or hearing audio make sure you have clicked the play button on the video player. If you are still having issues, try refreshing your screen by pressing the F5 key (or Command-R on a Mac). If refreshing your screen does not work, try another web browser (We recommend Google Chrome or Mozilla Firefox).
The video is playing but I do not have audio
If you are seeing video but not hearing audio make sure the audio on the video player is turned on. To access the audio click on the speaker at the lower left side of the video player. If you are still not hearing audio, make sure your system audio settings are correct.
I have audio but cannot see the video
If you can hear the audio, but cannot see the video try refreshing your screen by pressing the “F5” key (or Command-R on a Mac). If refreshing your screen does not solve the issue, try clicking the “HD” button at the bottom right side of your screen and selecting a lower bitrate. If the issue still persists, try using another web browser (We recommend Google Chrome or Mozilla Firefox).
My video keeps buffering
If you are having issues with buffering, drag your mouse cursor over the bottom right of the video player where you see the “HD” button. Once you click the “HD” button, you will be able to choose the quality of your stream. Choose the best quality bitrate that your internet connection can handle.
I'm experiencing other playback issues
Most content on IBM Watson Media plays automatically. You should be able to view live streams and recorded videos without installing any additional software or doing anything special. If you are experiencing any issues watching content on IBM Watson Media, please read the problems and solutions from their official help page: https://support.video.ibm.com/hc/en-us/articles/207851767-Viewing-troubleshooting-steps
If you cannot find what you’re looking for, our customer service team will help you every weekday from 09:00 to 16:00 Finnish time (EET/UTC+2).
You can chat with us, email us at firstname.lastname@example.org or call +358 20 775 1390.