Nordic Business Forum 2024 Speaker

Speakers > Steven van Belleghem

Steven van Belleghem

Steven van Belleghem is a customer experience enthusiast, his mission is to inspire companies to become more customer centric.

Steven believes in combining common sense, new technologies, an empathic human touch, playing the long game and taking social responsibility to win the hearts and business of customers over and over again.

Steven is also an entrepreneur (co-founder of inspiration agency Nexxworks and social media agency Snackbytes), an investor in customer experience related companies and an academic (marketing professor at the Vlerick Business School and a guest lecturer at London Business School).

3 Reasons to Learn from Steven

Customer Experience Expert

Steven is a visionary in the areas of customer experience and digital transformation. With an eye always on the future, he provides profound insights into how businesses can leverage technology to create meaningful and memorable customer interactions. His expertise helps companies stay ahead in a world where customer expectations are constantly evolving.

Author of Inspiring Books

ven’s books, including “Customers the Day After Tomorrow” and “The Conversation Manager,” have been influential in shaping modern strategies for customer engagement and service. His writing combines the latest technological trends with actionable customer-centric strategies that help businesses thrive in the digital age.

Engaging and Insightful Speaker

Known for his dynamic speaking style, Steven brings his concepts to life with clarity and humor. He will not only inform but also inspire to implement new ideas that bridge the gap between digital possibilities and human-centric service.

Steven's keynote at Nordic Business Forum 2024

Customer-focused Leadership in a Digital World

Steven will explore how to play an active role in customers’ lives and highlight the guiding principles for future business success.

  • Learn how you can play an active role in your customers’ life
  • Understand why having a great product is not enough
  • What will be the guiding principles for the successful business of the next decade.

Steven van Belleghem’s keynote will take place on 25 September 2024 in Helsinki, Finland.

Steven van Belleghem

Steven van Bellghem & Nordic Business Forum

Enhancing Customer Experiences in the Digital Era with Steven Van Belleghem

“What are the essential leadership qualities needed to thrive in the digital age? How should you navigate the rapid technological changes and evolving customer expectations? We gained some insights from one of our Nordic Business Forum 2024 speakers, Steven Van Belleghem, an authority on customer-focused strategies in the digital era.

Join us as we explore different leadership qualities and tools to enhance customer experiences in the digital world…”

Why We Chose Steven van Belleghem

"Steven is a true CX pro from a digital angle - which is absolutely needed for 2024 and beyond. He rocked the stage at Oslo Business Forum 2022 so it was time to bring him to NBF. On top of that, if you want to learn some public speaking skills, you don't want to miss his talk!"
Ville Saarikalle
Ville Saarikalle
Head of Speakers Relations, Nordic Business Forum
NBF 2024

Join Europe's Largest Business & Leadership Event

25-26 September 2024 | Messukeskus, Helsinki